{"id":280579,"date":"2026-01-12T14:57:06","date_gmt":"2026-01-12T14:57:06","guid":{"rendered":"https:\/\/www.entendreplushearing.com\/faq\/"},"modified":"2026-02-20T18:46:03","modified_gmt":"2026-02-20T18:46:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.entendreplushearing.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"et_d4_element et_pb_section et_pb_section_0 et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular section_has_divider et_pb_bottom_divider et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>FAQ<\/h1><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>FREQUENTLY ASKED QUESTIONS<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_section et_pb_section_1  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h4>Services<\/h4><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_0 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">What does an audiological evaluation involve?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"202\" data-end=\"265\">The audiological evaluation takes place in <strong data-start=\"238\" data-end=\"263\">four simple steps<\/strong>:<\/p>\n<ol>\n<li data-start=\"202\" data-end=\"265\"><strong data-start=\"270\" data-end=\"293\">Initial discussion<\/strong><br data-start=\"293\" data-end=\"296\">We start with a conversation to understand your situation, your concerns and your hearing history.<\/li>\n<li data-start=\"202\" data-end=\"265\"><strong data-start=\"422\" data-end=\"440\">Hearing tests<\/strong><br data-start=\"440\" data-end=\"443\">You then undergo a series of tests to measure and analyze your hearing. It is at this stage that you enter the soundproof cabin. <\/li>\n<li data-start=\"202\" data-end=\"265\"><strong data-start=\"610\" data-end=\"639\">Explanation of results<\/strong><br data-start=\"639\" data-end=\"642\">We take the time to explain the results clearly, so that you understand your hearing condition.<\/li>\n<li data-start=\"202\" data-end=\"265\"><strong data-start=\"770\" data-end=\"794\">Solutions, if required<\/strong><br data-start=\"794\" data-end=\"797\">If necessary, we discuss possible interventions or solutions, depending on your situation and needs.<\/li>\n<\/ol>\n<p data-start=\"915\" data-end=\"1070\"><strong data-start=\"918\" data-end=\"963\">Appointment time: approximately one hour.<\/strong><br data-start=\"963\" data-end=\"966\">We prefer a relaxed approach, so that we have enough time to answer all your questions.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_1 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">Do I need a doctor&#039;s referral to consult an audiologist?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"202\" data-end=\"265\"><span style=\"font-weight: 400;\">It is not necessary. If you wish for a report of your evaluation to be sent to your doctor, please inform reception upon your arrival. <\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_2 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">What are the possible treatments for tinnitus?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"188\" data-end=\"378\">Tinnitus can have <strong data-start=\"217\" data-end=\"237\">multiple causes<\/strong>, and it is common for more than one factor to be at play simultaneously. Therefore, there is no single treatment that suits everyone. <\/p>\n<p data-start=\"380\" data-end=\"636\">The first step is to <strong data-start=\"409\" data-end=\"448\">identify and understand the causes<\/strong> of your tinnitus through a comprehensive evaluation. This understanding then allows us to target the <strong data-start=\"553\" data-end=\"584\">most suitable approaches<\/strong> to reduce its intensity or associated discomfort. <\/p>\n<p data-start=\"638\" data-end=\"990\">Depending on your situation, different avenues can be explored to <strong data-start=\"709\" data-end=\"739\">better manage tinnitus<\/strong> and reduce its daily impact. For many patients, simply understanding the origin of their tinnitus is already a great relief: eliminating uncertainty and answering questions often helps them live better with the symptoms. <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_3 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">I hear, but I don&#039;t understand clearly. What is happening? <\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"205\" data-end=\"526\">Several explanations are possible. Often, hearing loss primarily affects certain specific sounds\u2014those that allow the ear and brain to distinguish similar-sounding words or filter out background noise. When these sounds are less well perceived, clarity decreases: one hears, but understands less clearly.  <\/p>\n<p data-start=\"528\" data-end=\"720\">Sometimes, the challenge comes instead from the brain, which analyzes received sounds less efficiently. The ear captures sounds, but their processing becomes more difficult, which affects comprehension. <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h4>Hearing Aids<\/h4><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_4 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">I want the best hearing aids. Which ones should I choose? <\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"202\" data-end=\"265\"><span style=\"font-weight: 400;\">The best hearing aids are those that meet your needs, period. Those that match what your ears need to hear. Those that suit your lifestyle. Our team will work with you to find <\/span><span style=\"font-weight: 400;\">your<\/span><span style=\"font-weight: 400;\"> best hearing aids. <\/span> <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_5 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">My friend uses hearing aids and likes them (or not). Will it be the same for me? <\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"238\" data-end=\"464\">It is difficult to compare from one person to another. Each ear, each brain, and each lifestyle are different. Hearing needs vary, as do the proposed solutions and how they are perceived.  <\/p>\n<p data-start=\"466\" data-end=\"784\">What works very well for one person may be different for another. The goal is not to replicate someone else's experience, but to find <strong data-start=\"634\" data-end=\"674\">the solution that is right for you<\/strong>. And if your friend is not satisfied with their devices, they are always welcome to consult us.  <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_6 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">Can hearing aids be tried before purchase?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"149\" data-end=\"453\">Yes, absolutely. A trial period is always part of the process to allow the patient and clinician to validate that the devices meet the needs. In the majority of cases, the trial is free of charge. However, fees may apply if custom ear molds are required.   <\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_7 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">How much time should be allowed for adaptation to hearing aids?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"149\" data-end=\"453\"><span style=\"font-weight: 400;\">Allow 2 to 6 weeks. Several factors influence the adaptation period: the severity of the hearing impairment, the period during which the ears and brain have not \"heard,\" each individual's profile, etc. Let's give your auditory system a chance to relearn how to hear!  <\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_8 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">Do I need one or two hearing aids?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"187\" data-end=\"595\">In the majority of cases, <strong data-start=\"213\" data-end=\"257\">two hearing aids are recommended<\/strong>. Most hearing losses affect both ears similarly. Correcting both ears allows for better sound balance, improved sound localization, and more effective speech comprehension, especially in the presence of ambient noise. A single device often limits the full potential of the auditory system.   <\/p>\n<p data-start=\"597\" data-end=\"841\">However, exceptions exist. Some hearing losses affect only one ear, or one ear may respond less effectively to amplification. Each situation is evaluated individually to recommend the most suitable solution.  <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":281227,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-280579","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Entendre+Hearing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.entendreplushearing.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Entendre+Hearing\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.entendreplushearing.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Entendre+Hearing\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-20T18:46:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/faq\/\",\"url\":\"https:\/\/www.entendreplushearing.com\/en\/faq\/\",\"name\":\"FAQ - Entendre+Hearing\",\"isPartOf\":{\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.entendreplushearing.com\/wp-content\/uploads\/2025\/12\/Untitled-1000-x-1000-px.jpg\",\"datePublished\":\"2026-01-12T14:57:06+00:00\",\"dateModified\":\"2026-02-20T18:46:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.entendreplushearing.com\/en\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/faq\/#primaryimage\",\"url\":\"https:\/\/www.entendreplushearing.com\/wp-content\/uploads\/2025\/12\/Untitled-1000-x-1000-px.jpg\",\"contentUrl\":\"https:\/\/www.entendreplushearing.com\/wp-content\/uploads\/2025\/12\/Untitled-1000-x-1000-px.jpg\",\"width\":1000,\"height\":1000},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.entendreplushearing.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.entendreplushearing.com\/en\/#website\",\"url\":\"https:\/\/www.entendreplushearing.com\/en\/\",\"name\":\"Entendre+Hearing\",\"description\":\"Entendre mieux, vivre mieux. 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